ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 9491626121
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP, you can try clicking on send OTP again and wait. Alternatively, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate the account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means users can access their hard-earned game winnings, but not any free bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI, and bank account information. This ensures that all necessary details are on record. Having this information saved will facilitate a smoother process moving forward.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay may be due to technical issues with the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry - the funds will be added to your wallet within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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